Nestled at the heart of the prestigious Macau waterfront, Mandarin Oriental Macau symbolises elegance and sophistication. With stunning views of Nam Van Lake, the Macau Tower, and the South China Sea, this exclusive hotel provides a luxurious urban retreat. A glamorous and contemporary design, outstanding restaurants, and exceptional service combine effortlessly to create an unforgettable experience for those who seek nothing but the finest.
Chomp travelled to Macau and stayed at Mandarin Oriental Macau. Although Macau is renowned as one of the world's exclusive gambling destinations, Mandarin Oriental Macau doesn't have one. Unlike other hotels with casinos, which usually require guests to walk through or past noisy and dimly lit gambling areas to reach their rooms, Mandarin Oriental prioritise a different ambience and experience.
Upon entering the hotel lobby, guests are immediately welcomed by a breathtakingly grandiose salon. The high ceilings, decorated with creamy golden-beige marble, create an air of luxury and sophistication. The sizeable transparent glass windows provide an abundance of natural light, illuminating the space and highlighting its intricate details. The salon's lavish decor, combined with the warmth and comfort it exudes, creates an unforgettable experience for guests.
The front desk team, led by Director of Front Office Sutthichai Kaewgun, who recently repositioned from Mandarin Oriental Bangkok, is exceptionally professional and courteous. Their behaviour is consistently polite, respectful, and considerate towards customers, creating a positive and welcoming environment. Their demeanour reflects highly on the values of the hotel. Their commitment to providing excellent service is impressive.
During the trip, Chomp stayed at the Deluxe Bay View Room. After entering the room, one is immediately struck by its impressive spaciousness, allowing guests to move freely without feeling cramped. The cleverly designed layout, with just the right amount of space between the desk and the bed, as well as between the bed and the living corner, divides the room without needing any partitions or dividers. The result is a room that feels welcoming and comfortable yet still manages to provide a sense of luxury and indulgence. Guests staying in the West wing will enjoy stunning views of the Macau Tower, Nam Wan Lake, and Praia Grande Bay through the giant floor-to-ceiling window.
The guest bathroom is thoughtfully designed to provide maximum comfort and convenience, ensuring that guests feel pampered and relaxed throughout their stay.
The bathtub is strategically placed next to the window, offering a picturesque view of the surroundings. This allows guests to soak in a warm bubble bath while taking in the breathtaking scenery. The transparent glass shower booth is equally impressive, featuring a unique double rainshower head system that provides an unparalleled showering experience. In addition to the rainshower heads, there is also a handheld shower head catering to guests' individual shower preferences. Across from the booth is a small smart TV screen, in addition to the larger TV in the bedroom. This compact-sized TV can entertain or update guests with the latest news.
The restroom is partitioned with walls and a door to provide guests privacy while using it. While it does not have a bidet, the placement and design of the toilet seat and toilet paper holder are practical and functional. Despite being a small cubicle, it does not give off a claustrophobic feel.
The room boasts a luxurious walking wardrobe, complete with ample storage space for clothing, shoes, and accessories. The closet features plenty of shelves, rods, and drawers to keep your wardrobe organised and easily accessible. The walking space within the wardrobe allows you to comfortably browse through your outfits as you plan your perfect look.
Mandarin Oriental Macau offers a diverse selection of culinary and drinking experiences, including a lounge and cake shop, cocktail bar, and restaurant.
The Vida Rica Bar is an elegant and fashionable venue that showcases a sophisticated design incorporating a stunning blend of marble, crystal, and chrome. The bar's tall windows provide a mesmerising and panoramic view of the remarkable Macau skyline, which is especially enchanting at night when the city lights add to the spectacle.
The cocktails in the signature menu, Cocktails of Canton, are crafted by dedicated bartenders led by Head Bartender DC Liu and Beverage Manager Davide Boncimino. These cocktails highlight Cantonese ingredients and cuisine. Drinks such as Ginger Snaps, Lo Mai Gai and Char Siew are some of the worth-the-trying cocktails on the menu.
The staff working behind the bar and on the floor are friendly and approachable and maintain a high level of professionalism in their service.
The Vida Rica Restaurant is one of the restaurants in Macau receiving recognition for its tantalising dining experience, excellent service and captivating views over the South China Sea and Nam Van Lake. In the evening, the renowned restaurant serves classic cuisine with a clever modern twist. Using only the freshest ingredients, our culinary team impart delicate and exciting touches to traditional dishes, infusing them with originality and character.
The restaurant is open from early morning until late at night, allowing customers to dine there at any time of the day. Whether guests are in the mood for breakfast, lunch, or dinner, they can count on the restaurant to be open and ready to serve their delicious meals.
As the sun rises, the restaurant's doors open to reveal a dazzling Chinese and Western breakfast buffet brimming with a wide range of delectable food choices. From staples such as fresh fruits, pastries and savoury egg dishes to food uncommonly displayed on the buffet line, like smoked mackerel and a range of noodle dishes, the morning feast provides something for every epicurean palate.
Starting from lunchtime, the buffet lines transform into à la carte and course menu dining spree that lasts until late at night. The Executive Chef offers a unique take on classic cuisine with a modern flair, using the freshest ingredients to ensure a memorable epicurean experience.
Food lovers and tea aficionados must visit the Lobby Lounge at Mandarin Oriental Macau. With both breakfast and all-day menus, the lounge caters to a wide range of tastes. The dishes, including opulent looking Signature Eggs Benedict, MO Beef Burger with Add-On Pan-Fired Foie Gras and Iberico Char Siew Milk Bun, are carefully crafted to delight guests' palates. The lounge team's selection of the finest tea perfectly complements the food. After their meal, guests can enjoy a selection of desserts and pastries at The Mandarin Cake Shop, conveniently located a few steps away. The desserts and pastries are available for both dine-in and takeout.
Guests who prefer to have breakfast served in their room can take advantage of the turndown service staff, who provide an in-room breakfast menu on a tray. The menu offers a wide variety of food options, including dietary choices. On the day and time selected by the guests, a staff member will bring a half-circle table with food storage to the room. The food storage ensures that the temperature of the ordered food is maintained, reducing the need for single-use plastic.
Mandarin Oriental Macau's pool deck on the 4th floor has views of the Praia Grande Bay and Taipa Island. Guests can chill by the pool, order some snacks and relish the scenery, swim in the pool or relax in the jacuzzi. If guests forget their sunscreen, the pool has them covered with a selection suitable for many skin types.
On the same floor, the hotel provides a gym facility where guests can engage in a variety of workout routines. With state-of-the-art equipment and ample space, guests can maintain their fitness goals during their stay. The gym is accessible to all guests, and trained professionals are available to assist with any fitness-related queries or concerns.
The locker rooms on the 4th floor are available for those who use the pool and the gym. These locker rooms are designed to cater to both female and male users. They are spacious, clean, and well-lit, with appropriate lighting to ensure a comfortable experience for all users.
Inside the locker rooms, guests will find ample compartments to store their personal belongings and a relaxing sauna to help them unwind after a vigorous workout. The locker rooms also contain multiple toilet cubicles, which offer privacy and ample space to cater to guests' needs.
The shower rooms are spacious and designed with functionality and luxury in mind. They offer plenty of space to accommodate a large number of users, and the shower heads produce a strong and consistent flow of water to ensure maximum refreshment. The highlight of the shower rooms is the 360ํ shower booth, equipped with shower heads from multiple angles and light therapy lighting to enhance guests' shower experience and promote relaxation.
For anyone planning a trip to Macau and looking for an exceptional experience, the Mandarin Oriental Macau should definitely be on their list of considerations. With luxurious accommodations, top-notch amenities, and impeccable service, this hotel is the perfect choice for anyone who wants to experience the very best that Macau has to offer.
Mandarin Oriental Macau Reservation: +853 8805 8888
Location: Av. Dr. Sun Yat-Sen, Macao